Steve Rogacki, UHS’ technical service manager, and his staff of 10 system administrators and engineers need to ensure that the company’s 150 servers have more than enough capacity to meet the daily data demands of the sprawling healthcare company. But Rogacki and his staff previously had no real-time insight into how servers were performing and had to instead sometimes react to hundreds of users calling to say they couldn’t log into the system because a server was locked up.
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